Core Services

Data Collection

For 20 years, Insight has been conducting rigorous data collection using both quantitative and qualitative methods. We have a strong reputation for designing research protocols that obtain needed data from hard-to-reach or underserved populations, tapping into all available resources and stakeholder groups. Systematic and comprehensive in our approach, we provide transparency, consistency, relevance, and quality.

  • Sampling

    Insight statisticians are experts in developing complete sampling frames, selecting scientific samples, and determining the sample sizes necessary to identify a program effect at the least cost to the client.

  • Survey and Questionnaire Design, Cognitive Testing, and Implementation

    Our statisticians, analysts, survey methodologists, and technical experts develop targeted data collection instruments, including psychometric and cognitive testing questionnaires, to address pertinent behavior and performance indicators and evaluate program effectiveness.

  • Focus Groups, Interviews, and Technical Expert Panel Meetings

    We have conducted hundreds of focus groups, in-depth interviews, and technical expert panels on diverse topics and with a variety of stakeholders to inform and enrich quantitative findings.

  • Observations and Site Visits

    Insight understands that some program assessments require direct observation of a program’s operation. We conduct site visits across a broad spectrum of disciplines and population groups.

  • Database Development

    Insight’s database experts develop and customize databases and other designs to meet client needs.

  • Literature Reviews and Environmental Scans

    Insight staff routinely perform literature reviews and conduct environmental scans, tapping into countless information sources to inform our research design using existing data.

Featured Projects

Supplemental Nutrition Assistance Program (SNAP) Quality Control

For the U.S. Department of Agriculture’s Food and Nutrition Service, Insight successfully conducted in-person interviews with one of SNAP’s hardest to reach populations: individuals who discontinued SNAP participation because of a refusal or failure to comply with the SNAP Quality Control process.

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Examination of Cash Nutrition Assistance Program Benefits in Puerto Rico

For this mixed-methods study, Insight identified the effects of discontinuing the cash portion of Puerto Rico’s Nutrition Assistance Program (NAP) benefit. We collected data from a variety of sources, including a telephone survey of NAP participants; historical documents; stakeholder interviews and focus groups with retailers, community-based organizations, and NAP participants; and extant data (to assess the geographic access of NAP participants to certified retailers and examine redemption patterns).

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Insight is conducting a national evaluation of the U.S. Department of Housing and Urban Development’s ConnectHome initiative, which seeks to bring high-speed internet access to families in public housing. Insight is conducting a phone survey of recent internet subscribers in ConnectHome communities, drawing a representative sample of households, designing and pretesting the survey instrument, fielding the survey, and analyzing the results.

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Medicare Advantage Risk Adjustment Data Validation/Calculation of Medicare Part C Composite Payment Error

Insight was responsible for the sample design of the RAD-V study, which identified national and contract-level annual payment error estimates for the Medicare Advantage Plans.

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