Data Visualization and Analytics

Data Visualization and Analytics

Our clients face increasing pressure to innovate and improve. Insight’s leading-edge data services help them track performance, predict outcomes, measure improvement, and communicate results.

  • Data Science

    Insight’s machine learning models strengthen prediction and improve evaluation, and our analytics yield actionable intelligence for programs.

  • Dashboard Design

    Our dashboards and scorecards enable clients to measure performance and build a culture for continuous improvement.

  • Visualizations and Infographics

    Our interactive visualizations, infographics, and data stories communicate findings to nontechnical audiences.

  • Text Mining

    We bring text mining and natural language processing to survey responses, program documentation, transcripts, and observational data.

  • Geospatial Analysis

    We use state-of-the-art mapping to reveal geographic patterns in program outputs and participant outcomes.

  • Report Automation

    Our custom tools automate routine reporting requirements, saving clients time and resources.

Automating Reporting Process for the Veterans Affairs Survey of Healthcare Experiences of Patients

Veterans Affairs (VA) health facilities routinely collect information on patient experiences in VA hospitals. The Survey of Healthcare Experiences of Patients (SHEP) measures the experiences of patients who receive care from VA hospitals to ensure high-quality care for veterans. SHEP addresses important aspects of the patient experience, including communication with doctors, communication with nurses, responsiveness of hospital staff, pain management, communication about medication, discharge information, cleanliness of the hospital environment, quietness of the hospital environment, and transitions of care. . Insight’s data scientists and dashboard designers automated the development of in-depth quarterly reports to provide VA facilities with consistent and clear information on patient experiences. The data system produces aggregated information for the 18 Veterans Integrated Service Networks, including patient satisfaction measures for over 140 VA facilities The system contains bar charts, scatterplots, tables, and driver diagrams that profile the characteristics of each VA facility. Insight’s data scientists also automated the development of quarterly facility-level reports for inpatient and Patient-Centered Medical Home facilities using Python and R. The scripts produce fully formatted PowerPoint and PDF reports, thereby reducing report errors and simplifying the reporting process. The development of automated reports enables VA facilities to receive more rapid information and feedback on patient experiences to improve the care provided.

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