Long-Term Care Survey, Process, Operational Support, and Analysis: 2022–2026
Project Overview The Centers for Medicare & Medicaid Services (CMS) provides oversight for the certification process required for long-term care facilities that receive Medicare or Medicaid reimbursement. This project supports CMS in the implementation of the system used by all state agencies to conduct the required survey and certification activities. Insight and partners have been[...]
Read MoreEnd-Stage Renal Disease Quality Incentive Program Monitoring and Evaluation
Project Overview For this important work, Insight is monitoring and evaluating healthcare quality and outcomes among maintenance dialysis patients. The Centers for Medicare & Medicaid Services (CMS) implemented the End-Stage Renal Disease (ESRD) Prospective Payment System (PPS) in 2011 and the ESRD Quality Incentive Program (QIP) in 2012 to improve the quality and efficiency of[...]
Read MoreState Performance Standards Implementation, Reporting, and Subject Matter Expertise: 2021–2024
Project Overview The Centers for Medicare & Medicaid Services’ (CMS) Quality Safety and Oversight Group (QSOG) provides oversight and ensures compliance for providers serving Medicare and Medicaid beneficiaries. State survey agencies support QSOG by conducting facility surveys to verify compliance with Conditions of Participation or Requirements for Participation, and they complete the certification process and[...]
Read MoreState Performance Standards System Evaluation and Subject Matter Expertise: 2018–2020
Project Overview The Centers for Medicare & Medicaid Services’ (CMS) Quality Safety and Oversight Group (QSOG) provides oversight and ensures compliance for providers serving Medicare and Medicaid beneficiaries. State survey agencies support QSOG by conducting facility surveys to verify compliance with Conditions of Participation or Requirements for Participation, and they complete the certification process and[...]
Read MoreMonitoring and Evaluation of Medicare Part C and D Plan Sponsors’ Customer Service and Pharmacy Call Centers
Project Overview The Centers for Medicare & Medicaid Services (CMS) has established arrangements with Medicare Advantage Organizations (MAOs), Medicare Advantage Prescription Drug Plans (MA-PDs), Prescription Drug Plans (PDPs), and Medicare-Medicaid Plans (MMPs) to provide Medicare coverage. Organizations that provide Part C (medical coverage) and/or Part D (prescription drug) benefits, including MMPs, must meet certain standards[...]
Read MoreMaternal Opioid Misuse (MOM) Model Evaluation
Project Overview To address the significant problem of opioid use in pregnancy and associated high numbers of babies born with neonatal abstinence syndrome or neonatal opioid withdrawal syndrome, the Centers for Medicare & Medicaid Services (CMS) awarded cooperative agreements to 10 state Medicaid agencies to implement the Maternal Opioid Misuse (MOM) Model. By supporting the[...]
Read MoreResearch to Enhance Targeting Information for Medicare Audiences
Project Overview The Centers for Medicare & Medicaid Services (CMS) relies on rigorous, rapid-cycle research to understand its target audiences and develop compelling communications that inspire beneficiaries to take action. Such research becomes essential as Medicare audiences continue to change, along with their information needs and preferences. Insight is supporting CMS’s Office of Communications in[...]
Read MoreEvaluation of the Integrated Care for Kids Model
Overview The Centers for Medicare & Medicaid Services’ Integrated Care for Kids (InCK) is a child-centered local service delivery and state payment model. It aims to reduce expenditures and improve the quality of care for children under 21 covered by Medicaid through prevention, early identification, and treatment of behavioral and physical health needs. Model awardees[...]
Read MoreNational Implementation of the Medicare Fee-For-Service CAHPS Survey Data Collection and Data File Preparation
Project Overview The Centers for Medicare & Medicaid Services has used the Medicare Consumer Assessment of Healthcare Providers and Systems (CAHPS) since 1998 to fulfill requirements of the 1997 Balanced Budget Act, the 2003 Medicare Modernization Act, and the 2010 Affordable Care Act. The survey provides measures of patient experience and quality of care provided[...]
Read More