Survey of Healthcare Experiences of Patients Program Continuous Quality Improvement

Survey of Healthcare Experiences of Patients Program Continuous Quality Improvement

Project Overview The Survey of Healthcare Experiences of Patients (SHEP) measures the experiences of patients who receive care from a Department of Veterans Affairs (VA) hospital, with the goal of ensuring high-quality care for veterans. The survey addresses important aspects of the patient experience, including communication with doctors, communication with nurses, responsiveness of hospital staff,[...]

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