We are pleased to announce that Insight Policy Research was acquired by Westat, effective June 15, 2022. Branded as “Westat Insight,” we are currently operating as a wholly owned subsidiary of Westat and continue to provide our clients with the best-in-class services they have come to expect. Our combined experience now offers expanded expertise in health, education, and social policy as well as deeper methodological skills in survey research, evaluation, data analytics, and technical assistance. Learn more here.
We are pleased to announce that Insight Policy Research was acquired by Westat, effective June 15, 2022. Branded as “Westat Insight,” we are currently operating as a wholly owned subsidiary of Westat and continue to provide our clients with the best-in-class services they have come to expect. Our combined experience now offers expanded expertise in health, education, and social policy as well as deeper methodological skills in survey research, evaluation, data analytics, and technical assistance. Learn more here.
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Projects

National Practitioner Data Bank/Healthcare Integrity and Protection Data Bank Customer Satisfaction Surveys

Project Overview

The National Practitioner Data Bank (NPDB) helps state licensing boards, hospitals, other healthcare entities, and professional societies identify practitioners who engage in unprofessional behavior. It also seeks to restrict the ability of incompetent practitioners to move from state to state without disclosure or discovery of previous medical malpractice payment and adverse actions. Another organization that helps prevent fraud and malpractice in the healthcare system—the Healthcare Integrity and Protection Data Bank (HIPDB)—contains national information on healthcare-related adverse actions from a variety of providers, suppliers, and entities. Surveys were conducted of both these organizations.

The goal of this project’s analysis was to make the two databanks more useful, effective, and influential for decisions made by hospitals, managed care organizations, and other entities. Data collection included focus groups and surveys of users and nonusers.

As a subcontractor to Gallup, Insight conducted focus groups, tabulated data, and authored the final report, which provided—

  • The overall experience and satisfaction of NPDB and HIPDB users with the reporting and querying processes
  • User perception of the usefulness of the information in licensing and credentialing decisions
  • Methods for improving these processes

Insight also led a longitudinal analysis to compare results to prior surveys.

Products

Final report, National Practitioner Data Bank and Healthcare Integrity and Protection Data Bank: Results of User Surveys (June 2010)