Online Mental Health Self-Assessment for Veterans

Project Overview

Insight is partnering with Cooper University Health Care System and the New Jersey Department of Health on a study to improve outreach to and broaden access to care for veterans residing in southern New Jersey. Insight led the development of a self-assessment tool in the form of a web survey designed to ascertain veterans’ need for mental or behavioral health services and connect veterans in need of those services to professional health care. Veterans who participate in the self-assessment will be notified if their survey scores put them at moderate or severe risk for depression, bipolar disorder, posttraumatic stress disorder, anxiety, and/or substance abuse.

Data collected through the self-assessment will inform southern New Jersey health care providers about the health needs of veterans in the region. The survey will gather data on veterans’ mental health as well as general health and identify any physical, emotional, or social barriers to seeking care. Insight is managing all data collection for this project, including developing the online survey, designing the online consent process for institutional review board approval, generating weekly data collection frequency reports for the client, and providing other analytical support.

This study is premised on the hypothesis that veterans who participate in the survey are at risk for a serious mental health disorder and may not be receiving needed treatment. The study will address whether any of the following factors have prevented veterans who are in need of mental health services from seeking treatment:

  • Fear of job discrimination
  • Fear of being perceived negatively by others
  • Fear of adverse medical reactions
  • Perceived ineffectiveness of mental health treatment
  • Other concerns

The study also will address whether there are statistically significant associations between survey participants’ perceptions about career discrimination/stigma and their preferences regarding health care providers.

Core Activities

Survey Design for Collection of Sensitive Data on Hard-to-Reach Populations; Survey Protocol Design; Institutional Review Board Support; Web Survey Programming; Data Analysis, Weekly Data Report Design and Delivery


  • Online survey
  • Institutional review board protocol (June 2016)
  • Weekly frequency reports